FREE SHIPPING WITHIN AUSTRALIA
Online orders for delivery within Australia are normally dispatched via Australia Post and usually arrive within 2- 4 business days from dispatch.
Free shipping applies to all standard shipping deliveries to addresses within Australia.
All orders with a delivery location outside of Australia will receive a charge of AUD $29 shipping, which is applied at cart throughout the checkout process.
This charge is for transport costs only, and does not cover import liabilities that may be applied by the government of the destination country. astico does not accept any responsibility for customs delays, duties or taxes that may apply in the destination country. Under no circumstance will astico accept any orders back due to rejection of customers charges. Orders cannot be returned to sender. International deliveries cannot be made to post office boxes and astico does not offer cash on delivery on any orders.
We are also prohibited by law from marking the order as a ‘gift’, even if the order is placed with the intention of sending to a gift recipient. For further information, it may be necessary to call local customs offices to gain further details.
While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.
PROCESSING YOUR ORDER
All orders placed by 3pm will be processed and dispatched from our warehouse on the same day. If any items in your order are temporarily or permanently out of stock, we will contact you to arrange a refund, exchange or credit note for those items.